Cloudways reviews
ServerDiff Score
Poor
Cloudways scores 4.3 out of 10 (poor): 4.6★ average from 4,342 reviews on 4 sites · Sells servers that run at another company.
No. 117 of 135 rated providers Reviews checked 10 Nov 2026
Rated higher than Cloudways
The cheapest VPS plan of each. Picked by score, then by price.
How the score is built
Fixed weights: half for what people say, half for what the provider runs on. A review part without enough data is left out and the other review parts share its weight.What people say
- Customer reviews 8.9 4.6★ average from 4,342 reviews
- Last 12 months — Not enough data yet
- Answers to complaints — Not read yet
- Forum posts 4.0 1 of 3 positive
- Expert reviews — Not enough data yet
What it runs on
- Own infrastructure 2.0 Sells servers that run at another company ↗
- Locations 0.0 No locations known yet
Customer reviews by site
- Trustpilot 4.6★ 3,791 7 Nov 2026
- HostAdvice 4.6★ 537 7 Nov 2026
- SmartCustomer 3.6★ 8 10 Nov 2026
- WHTop 2.6★ 6 10 Nov 2026
In forums
Posts by people describing their own experience on Hacker News, summarised in our words. 3 first-hand posts among 7 that name it- Negative
Runs four servers there; two were still unpatched twenty hours after a security patch was released.
Hacker News · 22 Oct 2026 - Negative
Reports that applying a major security patch took eight hours.
Hacker News · 21 Oct 2026 - Positive
Used and liked it for simpler managed framework deployments on their own cloud plans.
Hacker News · 27 Nov 2024
