Rackspace reviews
ServerDiff Score
Mixed
Rackspace scores 5.5 out of 10 (mixed): 1.2★ average from 415 reviews on 4 sites · Runs its own data centres · Network in 12 cities · 6 countries.
Rated higher than Rackspace
The cheapest VPS plan of each. Picked by score, then by price.
How the score is built
Fixed weights: half for what people say, half for what the provider runs on. A review part without enough data is left out and the other review parts share its weight.What people say
- Customer reviews 1.1 1.2★ average from 415 reviews
- Last 12 months — Not enough data yet
- Answers to complaints — Not read yet
- Forum posts 4.4 3 of 7 positive
- Expert reviews — Not enough data yet
What it runs on
- Own infrastructure 10.0 Runs its own data centres ↗
- Locations 8.0 Network in 12 cities · 6 countries
Customer reviews by site
- Trustpilot 1.1★ 335 7 Nov 2026
- HostAdvice 1.8★ 52 7 Nov 2026
- WHTop 2.0★ 16 10 Nov 2026
- SmartCustomer 2.8★ 12 10 Nov 2026
In forums
Posts by people describing their own experience on Hacker News, summarised in our words. 7 first-hand posts among 37 that name it- Negative
Switched from Rackspace to Hetzner for a dedicated VPS; found Rackspace pricing and management site harder to use.
Hacker News · 24 Jun 2026 - Positive
Hosted customers at Rackspace in the early 2010s, loved its API and docs, but felt it declined after the buyout.
Hacker News · 27 Apr 2026 - Negative
Moved a VPS from Rackspace to Hetzner, cutting the monthly bill from 120 to 35 dollars.
Hacker News · 18 Apr 2026 - Negative
Cancelled a Rackspace Email account but kept receiving past-due notices afterwards.
Hacker News · 8 Apr 2026 - Positive
Leased servers from Rackspace in the late 1990s and found support exceptional, with skilled sysadmins reachable within minutes.
Hacker News · 30 Mar 2026 - Negative
Rackspace Cloud costs were doubled on 30 days notice, with no migration tools offered for the new platform.
Hacker News · 29 Jan 2026 - Positive
Uses Rackspace Spot personally; a small Kubernetes demo cluster costs about 14 dollars a month, which they call amazing value.
Hacker News · 25 Jan 2026
